About USAC

FCC Releases Hurricane Relief Order

The Federal Communications Commission (FCC) issued orders to assist Universal Service Fund (USF) participants who have been affected by Hurricanes Harvey, Irma, and Maria.

The orders waive certain rules and deadlines for E-rate, Rural Health Care (RHC), Lifeline, and USF contributors located in affected areas.

E-rate Hurricane Relief

High Cost Hurricane Relief

Lifeline Hurricane Relief

Universal Service Fund Support

Lifeline Program Consumers (800) 234-9473 (press 1 for English or 2 for Spanish)
Monday – Friday 8 a.m. to 8 p.m. ET
Contributors, Service Providers & Lifeline Programs, General Inquiries (888) 641-8722
Monday – Friday 9 a.m. – 5 p.m. ET
High Cost Program (202) 772-4537
Monday – Friday 9 a.m. – 5 p.m. ET
Rural Health Care Program (800) 453-1546
Monday – Friday 8 a.m. – 5 p.m. ET
Schools and Libraries (E-rate) Program

(888) 203-8100
Monday – Friday 8 a.m. – 8 p.m. ET

Create a Customer Service Case in E-rate Productivity Center (EPC):

  1. Log in to EPC.
  2. Select the Contact Us link from the upper right menu on your landing page.